Privacy Policy

Who we are

Our website address is: https://spiralelab.com.
Spiralelab is a language learning platform dedicated to helping French and English speakers learn Chinese, through engaging multimedia content including videos hosted on YouTube and our own CDN platform. For any inquiries, please contact us at info@spiralelab.com.

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help detect spam.

An anonymized string (also called a hash) may be generated from your email address and sent to the Gravatar service to check if you are using it. The Gravatar service privacy policy is available at: https://automattic.com/privacy/.
After approval of your comment, your profile picture may be publicly visible alongside your comment.

Media

If you upload images to the website, please avoid including embedded location data (EXIF GPS). Visitors to the site may be able to download and extract such information from images.

Cookies

If you leave a comment, you may choose to save your name, email, and website in cookies for convenience. These cookies will last for one year.

If you visit our login page, a temporary cookie will be set to check whether your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we set cookies to save your login information and screen display preferences. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out, these cookies will be removed.

If you edit or publish an article, a cookie with no personal data will be stored in your browser, indicating the post ID of the edited article. It expires after one day.

Embedded content from other websites

Articles and lessons on this site may include embedded content (e.g. videos, images, etc.). Embedded content from other websites behaves in the same way as if the visitor has visited those sites directly.

These external sites may collect data, use cookies, embed third-party tracking, and monitor your interactions with the embedded content — especially if you have an account and are logged in to those websites.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are stored indefinitely to help us recognize and approve any follow-up comments automatically.

For registered users (if any), we store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except for their username). Website administrators can also see and edit this information.

What rights you have over your data

If you have an account or have left comments on this site, you can request an exported file of the personal data we hold about you. You may also request that we erase any personal data we hold about you. This does not include data we are obliged to retain for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.